Delivery Rates


We will always make every effort to keep our delivery charges as low as possible. The delivery cost will depend on the size and weight of your order and where in the UK the delivery address is located.

For deliveries to England, Wales and Scotland, the charge will be:

Up to 40 tiles - £10

41 to 100 tiles - £20

101 to 200 tiles - £25

201 to 400 tiles - £30

Over 400 tiles - £50

When you add products to your shopping basket the appropriate charge will be added automatically. All delivery charges will be shown clearly throughout the checkout process.

Unfortunately though, for deliveries to the Scottish Highlands, Off Shore, outside the UK and Postcodes HS1-9, IV12-14, IV35, IV40-49, IV51-52, IV55-56, KW4, KW13, KW15-17, PA20-49, PA60-78, PH42-44 and ZE we will have to make a surcharge. Just ring us on 0115 940 4454 or send an email to and we’ll quickly let you know how much your delivery will be.

Lead and Delivery Times

Delivery of stocked products is normally within 2 working days. Some products though, may be delivered directly to you from the manufacturer and may incur a longer delivery lead-time. Sometimes, deliveries to non-mainland UK or remote locations may take longer.

We do everything we can to meet the delivery time specified but occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

We therefore recommend that a fitter is not booked until you are satisfied that your order has been received correctly and we do reserve the right to alter or amend delivery times but only in exceptional circumstances.

Receiving Your Products

Risk in the goods will pass to you on delivery.

Your order will be delivered by a courier and a signature will be required. We can let you know the approximate delivery time, if that would be helpful. Please phone us on 0115 940 4454 to ask and find out more about this service.