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Privacy Policy

Carpet Tile Wholesale is committed to protecting your privacy and has taken steps to explain this in full below, because we know how important your personal information is to you and we appreciate that you trust us to protect it carefully and sensibly. By visiting www.carpettilewholesale.co.uk you are accepting and consenting to the practices described in this Privacy Policy.
We use the information we collect to enhance and improve your experience of using our website but we do not disclose your information to anyone outside Carpet Tile Wholesale. We explain here, for your reassurance, why we ask for information and how this information is likely to be used. You can then make informed choices about the information you provide on the Carpet Tile Wholesale website.

Where Your Information Goes
When you give information on our website, it may be analysed and used by Carpet Tile Wholesale but we will never disclose any of your information to any third parties, unless it is used in connection with the transfer of all or substantially all of Carpet Tile Wholesale assets or stock by way of acquisition, a sale or a reorganisation. Information about our customers is an important part of our business and we are not in the business of selling it to others.

Your Personal Information And What It's Used For
The information we gather from our customers helps us to personalise and continually improve our service to you.

  • To enable us to provide you with marketing and customer services.
  • We can tell you about any new products and services that we think will be of interest to you or to sort out any queries you may have about using the site. We aim to keep our contact with you to an acceptable level. You will only ever receive information from Carpet Tile Wholesale.
  • To provide an improved service.
  • Sometimes we ask for more detailed information and it is optional as to whether you provide it. This information allows us to update and improve the contents of our site.
  • To learn about what our customers want.
  • In addition, the extra information we ask for helps us to understand more about the types of people who benefit most from using our websites. We think it's important to understand our customers well enough to keep improving our service for them.
  • To tell you about products and services we think you'll like.
  • We also learn about our customers by tracking their movements around the site. Individuals are not identified, but the results of customers' preferences and their use of the sites are analysed en masse. Certain groups of people may be sent further information about products and services based on that analysis, but you have a right not to receive this information.
  • To assist other companies with processing your order.
  • When we use other companies (e.g. packing and delivering of orders, processing credit/debit card transactions, fraud prevention), we may pass sufficient information to these companies to allow them to provide the service we have requested. The companies concerned are not permitted to use the information supplied for any other purpose.

What About Cookies?
Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes, some are listed below:

  • To help search engines remember that you want your search results in English
  • To help a website remember your preferences so that you don't need to customise it every time
  • To help a website deliver a better service by showing you the content most relevant to you
  • To identify and resolve errors so that the site is improved for everybody
  • To analyse how well a website is performing
  • The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

You can see the cookies we use in the list below
All modern browsers have tools to help you delete or block cookies. But it's important to remember that many websites need cookies in order to function properly. By deleting or blocking cookies you could also block certain personalised features and you may not be able to take full advantage of some of the website's features.

If You Don't Want To Receive Information From Us
When you register with www.carpettilewholesale.co.uk either on our website or through a competition or other option, you will be asked to tick a box if you wish to receive information on the latest Carpet Tile Wholesale promotions and special offers and are happy to be contacted by Carpet Tile Wholesale for research purposes. We never disclose your information to anyone outside Carpet Tile Wholesale. If at any time you no longer wish to receive information from us, please email us at sales@carpettilewholesale.co.uk.

Subject Access Notice
You are entitled to a copy of the information we hold about you. If you would like a copy of your information please write to the address below for an application form. Please note that there may be a charge of £10 for this service.

Carpet Tile Wholesale
27 Forester Street
Netherfield, Nottingham, NG4 2LJ

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.