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Unique 20 Day Satisfaction Guarantee

This is the unique Carpet Tile Wholesale’s 20 Day Satisfaction Guarantee Conditions of Sale to which all online purchases are subject. We reserve the right to change these terms and conditions at any time, without notice.

Any changes will take effect when posted on this website. By using this website you agree to be bound by these Terms and Conditions. These Terms and Conditions do not affect your statutory rights.

If you are genuinely not satisfied with the carpet tiles that have been sent to you, please get in touch at sales@carpettilewholesale.co.uk or give us a call on 0115 940 4454. We will do our best to rectify the situation to your complete satisfaction - but please remember that we can only offer this service within 20 days of you receiving your carpet tiles.

If the carpet tiles have been installed, then we are very sorry but we won’t be able to offer you a refund.

If the carpet tiles you receive are not what you ordered, then of course, the correct items will be sent out to you as soon as possible or a full refund offered.