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Delivery Information

Charges

We will always make every effort to keep our delivery charges as low as possible. The delivery cost depends on the size and weight of your order, the delivery service you choose and where in the UK the delivery address is located.

For deliveries in England and Wales, the following standard charges will apply:

  • Up to 40 tiles will cost £10 plus VAT
  • 41 to 100 tiles will cost £20 plus VAT
  • 101 to 200 tiles will cost £25 plus VAT
  • 201 to 400 tiles will cost £30 plus VAT
  • Over 400 tiles will cost £50 plus VAT
  • Unfortunately though, deliveries to Scotland, the Scottish Highlands, Off Shore, outside the UK and the following postcodes will incur a surcharge:

    HS1-9, IV12-14, IV35, IV40-49, IV51-52, IV55-56, KW4, KW13, KW15-17, PA20-49, PA60-78, PH42, PH44 and ZE.

    Just give us a quick ring on 0115 940 4454 and we'll be able let you know how much your delivery will be. We are grateful for your business, and will do whatever we can to keep delivery costs down

    Lead and Delivery Times

    Delivery of stocked products is normally within 2 working days. Some products though, may be delivered directly to you from the manufacturer and may incur a longer delivery lead-time. Sometimes, deliveries to non-mainland UK or remote locations may take longer.

    We do everything we can to meet the delivery time specified but occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

    We therefore recommend that a fitter is not booked until you are satisfied that your order has been received correctly and we do reserve the right to alter or amend delivery times but only in exceptional circumstances.

    Receiving Your Products

    Risk in the goods will pass to you on delivery.

    Your order will be delivered by a courier and a signature will be required. We can let you know the approximate delivery time, if that would be helpful. Please phone us on 0115 940 4454 to find out more about this or anything else regarding your order.